Shipping policy

Freon Online ships eligible orders within the United States through FedEx. We are committed to fast processing, secure packaging, and reliable delivery for refrigerant products.

Order Processing Time

Orders are generally processed and dispatched within 24 hours from our U.S. warehouse during business days, Monday through Friday.

The daily order cut-off time is 1:00 AM California time. Orders placed after the cut-off time may be processed on the next business day.

Please note that our warehouse does not operate on weekends or public holidays. Orders will not be processed or shipped during those periods.

Delivery Time

Standard delivery typically takes approximately 2–4 business days after dispatch, depending on your location and FedEx delivery conditions.

Delivery times may vary due to weather, carrier delays, holidays, regional logistics conditions, or other factors outside of our control.

Shipping Carrier

All eligible orders are shipped through FedEx. Once your order has been dispatched, tracking information may be provided so you can monitor the delivery status of your shipment.

Free Shipping

Freon Online offers free shipping on eligible orders within the continental United States.

Orders placed through our website are prioritized for fast processing and timely shipment.

Restricted Shipping Areas

We currently do not ship to certain restricted, remote, or non-serviceable areas.

Restricted areas may include, but are not limited to:

  • Hawaii
  • Puerto Rico
  • Guam
  • Remote islands
  • Military bases
  • Other U.S. territories
  • Other areas not serviceable by our carrier network

If an order is placed for a restricted or non-serviceable area, we may contact you to cancel or adjust the order.

Customer Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

Incorrect, incomplete, or undeliverable address details may result in shipping delays, failed deliveries, returned shipments, or additional carrier charges. Freon Online cannot be held responsible for delays or costs caused by incorrect shipping information provided by the customer.

Delays and Carrier Issues

While we do our best to process and ship orders quickly, delivery may sometimes be affected by weather, carrier delays, public holidays, high shipping volume, regional logistics issues, or other circumstances beyond our control.

If a shipment is delayed after dispatch, we will assist you where possible, but final delivery timing is subject to FedEx operations.

Contact Us

If you have any questions regarding shipping, delivery status, tracking, or logistics, please contact our support team:

  • Email: Support@FreonOnline.com
  • Phone / WhatsApp: (702) 234-9146

Thank you for choosing Freon Online. We appreciate your trust and look forward to providing reliable, fast, and secure delivery service.